Capture mobile billable events at source

If you’ve ever felt recording time could be less of a burden you’ll know the kind of problems created by spending long periods working on the move.

During the course of a day outside the office it can be difficult to make an accurate note of phone calls or time spent responding to client e-mails and make sure that billable events are followed up.  How much of that time is reported accurately for billing and how much is missed?

To understand the size of this issue Ipsos-Reid conducted a study which showed, on average, BlackBerry users process 2,750 time sensitive e-mails and 1,444 phone calls per year.  (Source: Ipsos-Reid BlackBerry ROI study)  Every user in an organisation will be different but the key issue is how much time is reimbursable, either from clients or as personal expense items, and on average, what percentage of that time is recovered.

The type of events involved are not limited just to e-mails and phone calls but include capturing missed events from;

*  Work that is forgotten
*  Events that seem inconsequential
*  Under-reporting actual time spent
*  Manual timekeeping

Many time entry solutions rely on manual input through PC-based software and do not have wireless time-tracking capabilities.  Ideally a system should allow users to enter time and quick notes easily from anywhere using the technology device that is most readily at hand with the best level of automation possible.

AIRTIME helps recover substantial revenues and reimbursable expenses otherwise lost forever by placing innovative software on your mobile devices which accurately captures these events and feeds them into existing billing systems. A4P Enterprise eliminates the effort required to track time-based billable events because any time spent writing an e-mail or taking a phone call is directly captured. The user can assign the time to a client, project and matter code for billing and AIRTIME can even seperate business and personal calls for later recovery.

With AIRTIME recording each event is as simple as clicking “Bill” on the keypad.  After each phone call or e-mail AIRTIME pops up a prompt and automatically recalls client and matter codes synchronised from back office systems, the user can then click “Bill” to complete a one-click process for real-time billing from the virtual office.  Not only is AIRTIME as easy as one click of a button, but it is also designed to be smart.  AIRTIME automatically records and uploads vital contact information including: time and duration of the call, contact name & number, client/matter codes and other data necessary to integrate with your systems.  It learns account codes and their billable status, categorising them for future use.  There’s no need to note anything down after each call or e-mail – AIRTIME does it all wirelessly.

Click here for the PDF or for more information contact us mentioning Airtime.